Each year, ENX Magazine judges Elite Dealer applicants on a number of criteria, from technical service excellence to marketing proficiency, growth initiatives, technology leadership, industry accolades and philanthropy. Those dealers chosen are profiled in the December issue of ENX Magazine.
"In a year of substantial changes brought on by the pandemic, we have come to measure an Elite Dealer by its ability to pivot to the changing needs of its customer base," said Susan Niemes, managing editor of ENX Magazine. "Many of the honorees share a corporate culture that embraces a family atmosphere and stresses serving both clients and employees. Products and technology will always drive business, but customers respond favorably to a vendor that can serve their every need. I think this year's list exemplifies that spirit."
Owner and CEO Bill Fraser stated, "We are grateful to once again be selected as an Elite Dealer. Such an honor is truly a recognition of our company culture and our dedicated employees, emphasis on best-in-class customer experiences and the innovation we provide to customers. Without our customers, an honor such as this would not be possible. We thank them every day for trusting us with their business technology needs."
Fraser Advanced Information Systems is the region's leading provider of business technology for nearly 50 years. With clients in all industries throughout Pennsylvania and New Jersey, Fraser helps companies digitally transform their businesses through the Internet of Things and Fraser's Smart Tool Set™. Through our Global Support Center based in our West Reading headquarters, Fraser can remotely manage our clients' business processes and equipment - from copier meter readings to supply replenishment - via the cloud. We provide services in software solutions and IT/network support, cloud phone systems, video conferencing and collaboration, cybersecurity, data backup and disaster recovery, managed print and digital displays. We are an authorized dealer of best-in-breed technology from Sharp, Canon, Lexmark, KIP, Muratec and HP. Fraser is always searching for opportunities to deliver additional value among potential and current customers, working to make your ordinary office SMART.