Fraser Earns 2023 AAA Platinum Status for Service from Sharp

platinum logoFraser Advanced Information Systems is pleased to announce that we have been recognized by Sharp Imaging and Information Company of America as a 2023 Platinum Level Service Dealer. Sharp awards Platinum Level Service status to outstanding dealers that have exceeded performance benchmarks and implemented industry best practices during the past year. Fraser Advanced Information Systems is one of only 24 dealers in the country to receive this prestigious recognition from the hundreds of dealers that sell Sharp's advanced business products and solutions in the United States. Fraser is the only dealer in Eastern Pennsylvania to earn a Triple A Platinum rating.

"The Platinum Level Service award recognizes Sharp dealers such as Fraser Advanced Information Systems that demonstrate exceptional customer support and the highest level of achievement in critical areas of service delivery," said Greg Gumpright, Director, Services at Sharp. "This award is a symbol of meeting Sharp's highest standards which recognizes Fraser for meeting and exceeding performance benchmarks and implementing industry best practices."

"It is an honor for us to earn the Sharp Triple A Platinum Level Service Provider Award," said Blake Bossler, Director of Service at Fraser. "We are proud to work with Sharp products, which are among the most valuable in our lineup. Fraser is dedicated to providing an unprecedented customer experience with best-in-class technicians and knowledgeable sales professionals that ensure each model purchased perfectly fits the client's needs."

As a Triple-A Platinum Level Service Provider, Fraser's factory-certified technicians completed more than 125 hours of service training per technician in 2023. Our commitment to training keeps our staff abreast of the latest innovations and technology in the copier and printer industry. With a Net Promoter Score of 94.5 for 2023, more than 9 out of 10 of Fraser's clients would recommend our services to a friend or colleague. This is a testament to our commitment to creating outstanding customer experiences.

Fraser Advanced Information Systems has been a leading business technology and process automation provider for 53 years. With clients in all industries throughout the Mid-Atlantic region, Fraser helps companies digitally transform their businesses through artificial intelligence (AI) and industry-leading technology. Fraser can remotely manage our clients' business processes and equipment through AI and the cloud through our Global Support Center based in our West Reading headquarters. More choices. Better Solutions.